Message from ParentPay- 05/02/2026

Dear All, This is an update on a recent issue that affected some card payment attempts made through ParentPay. A temporary issue with a third‑party payment provider occurred today between 07:29 and 11:00 on 5 February 2026. During this time, some card transactions did...

NCMP- Year 6 Heights & Weights Check

Important Information Attached: Year 6 children NCMP Dear Parent/Carer, We are the National Child Measuring Programme team for Stoke-on-Trent City Council.  We will be coming into your child’s school on 22nd January to weigh and measure Year 6 children. Please open...

Forgotten your Password to ParentPay?

How to check your blocked senders and domains in outlook- Forgotten your password? If you have an active ParentPay account we have sent instructions to your email address. Check your spam folder. If you haven’t received the email in 5 minutes then check the...